Bevándorlási és Állampolgársági Hivatal

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Contact details of the central office

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Dear Visitor,

The National Directorate-General for Aliens Policing provides detailed information on procedures related to aliens policing, asylum and on related reporting obligations on its website.

We kindly ask you to read the information below before writing an e-mail to us:

1.      First of all, allow me to call your attention to the informational materials provided on our website, under the “Residence in Hungary”, “Permanent Residence in Hungary” and the “As a Refuge in Hungary” menu sections under which detailed description is available about the related procedures.

2.      Our obligation to provide information includes only inquires related to asylum and aliens policing procedures falling under the scope of the National Directorate-General for Aliens Policing. As described above, the General-Directorate does not provide information – amongst other – on the following topics:

·         bordercrossing (please inquire about this topic from the general police)

·         short-term visas (if needed) for a stay no longer than 90 days within a 180 days period (please inquire from the Ministry of Foreign Affairs and Trade)

·         acquiring Hungarian nationality, naturalization (please inquire from the responsible Government Office or the Office of the President of Republic).

3.      It is not possible to book an appointment via e-mail or phone. We recommend you to use the “Booking an appointment” function available on our website. We inform you, that appointments are generally available 2 weeks ahead therefore we recommend you to visit the function regularly as new slots are opened continuously.

Due to data protection and confidentiality regulations it is not possible to provide information on ongoing aliens policing or asylum procedures via e-mail. In case you would like to receive information on an ongoing case, please visit our regional directorates in office hours or the foreign representation where you have submitted your application.

We hereby would like to draw attention to the fact that in case the information inquired in e-mail is available on our website or falls out of the competence of the National Directorate-General for Aliens Policing, our authority does not answer your e-mail, in other cases answer is sent within the general deadline for case management.

 

 

National Directorate-General for Aliens Policing
Address: 1117 Budapest, 60 Budafoki Street
P.O.box: 1903 Budapest, Pf. 314.
Fax: +36 1 463 9108

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call Center: +36 1 463 9292 (Mo-Thu: 8.00-16.00, Friday: 8.00-13.30)

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    For further information on the projects implemented by the National Directorate-General for Aliens Policing and co-financed by the Home Affairs Funds of the European Union please click here.

     

     

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OIF logó nagyonnagyonkicsi

Dear Client,

 

Please be informed that the electronic administration platform of the National Directorate-General for Aliens Policing (hereinafter: Directorate-General) called Enterhungary (www.enterhungary.gov.hu) is experiencing a temporary slowdown due to increased client interest in recent times. As a result, uploading applications and attachments might take longer than usual and the availability of the electronic payment system is limited.

 

The colleagues of the Directorate-General are working on the troubleshooting and after the full recovery of the service, a notification will be published on the website of the Directorate-General.

 

The procedural fee of applications already submitted may be paid via bank transfer, postal cheque, or in person at client services with a bank card – indicating the EH (Enterhungary) case number.

 

The Directorate-General can only consider payments transferred to the following bank account number: 10023002-00283511-02000006.

 

It is important for the identification of the applications that in case of bank transfer or postal cheque payment only one procedural fee shall be paid at once. In both cases it is important to indicate in the comment section the EH case number that the application is registered on.

 

We kindly apologise for any inconveniences caused by the malfunction of the electronic application platform.  

 

NATIONAL DIRECTORATE-GENERAL FOR ALIENS POLICING

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